Vision

Basel II defines operational risk as the risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events.

We believe this definition addresses the tip of the iceberg. 

Operational Risk Management that works is rooted in people. People who are awake, aware, committed, courageous and open minded. The design of the organisation, processes and systems helps them to do their job of excellence, regardless of function level.

This requires more empowerment than control, more positive focus than negative, more integral approach than specific, more creation than reaction.

Mission

Bring ORM to the next level.

Let people experience that Operational Risk Management can be uplifting, empowering and fun.

Design and offer innovative Operational Risk Management processes, tools and techniques that can be adopted by organisations themselves.

All of this results in committed staff who are awake, aware and agile in managing every operational risk that emerges.

In other words: to take the best possible action in any given circumstance.

In order to bring Operational Risk Management to this next level, it is necessary to dive below the surface and ensure consistency of individual and shared values, norms, beliefs and group dynamics with the visible aspects like processes, systems, policies, behaviour, mission, vision.